MacDonald Care Services - Our Care and Report

Our Quality Survey

What you have to say about us

New Quality Survey & CQC Report

99% of our customers gave very positive feedback

In October 2017 we carried out a Quality Survey amongst our clients asking them how they felt about all aspect of our care.

This is how they replied:

65% rated the services as “Excellent”

22rated the services as “Very Good”

12% rated the services as “Good”

1% rated the services as “Not very good” or “Poor”

99%
Very Positive Feedback

A full copy of our Customer Satisfaction and Quality Survey is available upon request.


2016 Quality Survey & CQC Report

96% of our customers rate us as "Excellent" or "Very Good"

In 2016 we carried out a Quality Survey amongst our clients asking them how they felt about all aspect of our care.

This is how they replied:

73% rated the services as “Excellent”

23% rated the services as “Very Good”

4% rated the services as “Good”

0% rated the services as “Not very good” or “Poor”

96%
Rate us "Excellent" or "Very Good"

A full copy of our Customer Satisfaction and Quality Survey is available upon request.


Care Quality Commission Report

MacDonald Care Services was routinely inspected by the Industry Regulator, The Care Quality Commission in early 2016.

Below is an overview of the inspection and a link to the full report on the CQC website:

To discuss care for yourself or a loved one, please contact us:

MacDonald Care Services
Phone: 01342 835201
Fax: 01342 835201
Braemar, Crowhurst Road, Lingfield, Surrey, RH7 6DA
Email: macdonaldcare@yahoo.co.uk